Start here · Secure NDIS referral

A simpler way to begin.

You do not need every answer before contacting us. Share what you know, choose the amount of detail that suits you, and our intake team will guide the next step.

Choose a referral optionCall our intake team
Secure and privateNDIS registered providerParticipants, families and professionals welcome

Choose the route that fits

Both options reach the same intake team.

Most people should begin with the quick referral. Choose the full assessment only when you already have the relevant plan and support information ready.

Your information is protected.Referral information is handled in line with the Australian Privacy Principles and used for intake and service delivery.Privacy policy
RecommendedAbout 5 minutes

Quick Referral

Share the essential information now. We will review it and contact you to clarify needs, availability and what happens next.

A good choice when:

  • You want a call back from the intake team
  • You are still exploring service options
  • You do not have the full plan information handy
  • You want to get the process moving quickly
What happens nextOur team reviews the referral and aims to contact you within one business day.
More detailAbout 30–45 minutes

Full assessment

Provide detailed participant, plan and support information in one sitting when you are ready to complete the longer form.

A good choice when:

  • You have NDIS plan details available
  • You know the requested services and timeframes
  • There are multiple support needs to explain
  • You prefer to provide the complete picture now
What happens nextMore complete information can reduce the questions needed during intake.

What you can ask about

Our current supports.

You can refer for one service or describe the situation and let the intake team help identify the relevant starting point.

  • 01Supported Independent Living
  • 02Assistance with Daily Life
  • 03Community Access & Participation
  • 04High Intensity Supports
  • 05Short Term Respite
  • 06Medium Term Accommodation

Prefer to talk first?

We can help you choose.

Call the intake team if you are unsure which option to use or whether the requested support is within our scope.

Call our intake team1800 975 313Monday to Friday, 9:00am–5:00pm